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Article
Publication date: 13 February 2017

Hadi Shirouyehzad, Farimah Mokhatab Rafiee and Negin Berjis

The purpose of this paper is to propose a method for performance assessment of organizations based on integrated approach of knowledge management and safety management using data…

Abstract

Purpose

The purpose of this paper is to propose a method for performance assessment of organizations based on integrated approach of knowledge management and safety management using data envelopment analysis, and the proposed model is then applied in the car industry in Isfahan province to be checked. Therefore, deficiencies can be highlighted and possible strategies can be evolved to improve the performance.

Design/methodology/approach

As data envelopment analysis is a robust mathematical tool, it has been used to evaluate organizational performance. For discovering the organizational performance of knowledge management and safety management by data envelopment analysis (DEA), the first step is to specify proper criteria. To this end, in this method, the indices in both approaches of knowledge management and safety management were identified. Then, inputs and outputs were specified. Knowledge management and safety management were determined as input indices, and customer satisfaction and accident indicators were the output indices. It is noteworthy that each output index was used one time. In the next stage, performance of organizations was assessed based on both determined approaches and via data envelopment analysis. Finally, the organizations were ranked.

Findings

The suggested method was implemented in the car industry in the Isfahan province. The obtained results disclosed that among 12 decision-making units, 4 units are efficient when customer satisfaction is the output and 5 units are efficient when accidents indices are the output. In ranking with customer satisfaction as the output, Sepahan Atlas Pump Company was ranked first via super efficiency method, data envelopment analysis and similarity to ideal solution. In ranking with accidents as the output, Sepahan Atlas Pump Company ranked first via strong efficiency method and Sanatgar Company ranked first via data envelopment analysis and similarity to ideal solution.

Originality/value

Knowledge has been recognized as one of the valuable resources, and knowledge management would greatly effect improvement of job quality. Knowledge level increase is led by better performance and less errors. Consequently, it can enhance the organizational health and safety. There are some studies which have been conducted on safety management or knowledge management performance analysis. The organizational performance evaluation based on integrated approach of knowledge management and safety management is an important issue which is less considered in theory and practice. Thus, the authors have proposed a method which is able to evaluate the organization based on this integrated approach with functional indices, which resulted in accurate results, and finally, ranking can show the organization status to determine proper strategies.

Details

Journal of Modelling in Management, vol. 12 no. 1
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 29 May 2020

Negin Berjis, Hadi Shirouyehzad and Javid Jouzdani

The main purpose of this paper is to propose a new approach to determine the project activities weight factors using data envelopment analysis. Afterward, the model is applied in…

Abstract

Purpose

The main purpose of this paper is to propose a new approach to determine the project activities weight factors using data envelopment analysis. Afterward, the model is applied in Mobarkeh Steel Company as a case study. Accordingly, the project schedule and plans can be written on the basis of the gained weight factors.

Design/methodology/approach

This study proposed an approach to determine the weights of activities using Data Envelopment Analysis. This approach consists of four phases. In the first phase, project activities are extracted based on the work breakdown structure. In the second phase, the parameters affecting the importance of activities are determined through a review of the related literature and based on the experts' opinions. In the third phase, the proper data envelopment analysis model is chosen and the inputs and outputs are signified. Then, the activities' weights are determined based on the efficiency numbers. Finally, the model is solved for the case of Isfahan Mobarakeh Steel Company.

Findings

The proposed method aimed to calculate the project activities weight factor. Thus, influential parameters on project activities importance include activity duration, activity cost, activity importance which includes successors and predecessors, activity difficulty which includes skill related (education and experience), safety, communication rate, intellectual effort, physical effort, unfavorable work conditions and work related hazards, have been recognized. Then, Projects' data were extracted from the organizational expert's opinions and recorded data in documents. Thereupon, applying DEA, the activities weight factor were calculated based on the efficiency numbers. The results show that the model is applicable and has promising benefits in real-world problems.

Originality/value

Planning is one the most fundamental steps of project management. The ever-growing business environment demands for more complex projects with larger number of activities wants more efficient project managers. Organizational resources are limited; therefore, activities planning is a critical from the perspectives of both managers and researchers. Knowing the importance of the activities can help to manage activities more efficient and to allocate time, budget, cost and other resources more accurate. Different elements such as cost, time, complexity, and difficulty can affect the activity weight factor. In this study, the proposed approach aims to determine the weights of activities using Data Envelopment Analysis.

Details

International Journal of Managing Projects in Business, vol. 13 no. 6
Type: Research Article
ISSN: 1753-8378

Keywords

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